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Listed below are the top 10 out of 21 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Minnetonka, MN
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Radisson Plaza Hotel Minneapolis - Minneapolis, MN US
We are seeking a Hotel Concierge for our evening staff. Apply Today! In this role, the candidate will greet guests, provide hotel and local amenity information, ...
Concierge Radisson Plaza Hotel Minneapolis Job ID # 13373 Position Title Concierge Radisson Plaza Hotel Minneapolis Location MN Minneapolis Functional ...
The Hotel Concierge must have excellent customer service skills, be patients, and able to work a flexible schedule. Previous experience as a Concierge in an......
Concierge - Radisson Plaza Hotel Minneapolis Job ID # 13373 Position Title Concierge - Radisson Plaza... currently seeking a Concierge for our evening staff......
Responsibilities As the concierge, you provide the... calls, taking and communicating messages. The Concierge provides an overview of community information to......
For your reference, we have included the original job posting below.
Concierge
Job Number:
43717895
Company Name:
Marriott
Job Location:
Minnetonka, MN US
Job Category:
Travel, Hospitality & Restaurant
Concierge
Title: Concierge Location: USA-MN-Minnetonka-Minneapolis Marriott Southwest Other Locations: With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Hotels & Resorts.
Job Summary
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
