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Selfdirected contributor responsible for achieving elements of the objectives of an endeavor that has a distinct beginning and end undertaken to create a unique ...
For your reference, we have included the original job posting below.
Client Support Specialist
Job Number:
42933881
Company Name:
ADP
Job Location:
Bloomington, MN US
Job Category:
Accounting & Finance
Client Support Specialist
Requisition #: MAS42476 Job Title: Client Support Specialist Country: United States
State: Minnesota
City: Bloomington
Employment Status: Full Time
Division: MAS-Major Accounts
Job Responsibilities: (Description): OurClient Support Specialistsmake a difference because they solve our clients' problems. Here is what you would do as a member of our team: * Work with fellow ADP colleagues in a service call center environment to answer questions received from an ADP client regarding our Payroll and HR products. * Investigate, research, analyze and resolve simple to highly complex problems. * Educate our clients regarding ADP products to ensure full use and understanding of our products' capabilities and procedures. * Follow-up with clients to ensure they were satisfied with the service received. * Develop and maintain effective ADP/client relationships and work to ensure the client has a meaningful and positive experience when speaking with an ADP representative. * You bring the customer service attitude we need and we'll provide you with the opportunity for a rewarding career.
NOTE:Applicants must check their e-mail for an assessment sent from Selection Advantage. The assessment will need to be completed within 24 hours in order to proceed to the next step. Experience, Skills, Academic: Qualifications: * 1-5 years experience in a client service processing capacity with proven proficiencies in basic statistical computations and related problem resolution through effective interface and communication. * Experience with PC applications/ workstation, Lotus, windows and word processing necessary. * A background in payroll and/or the financial services industry is a plus.
Automatic Data Processing, Inc.(NASDAQ: ADP), with about $10 billion in revenues and about 570,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, heavy manufacturing, and agricultural vehicle dealers throughout the world. ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
