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For your reference, we have included the original job posting below.
Center Manager- Bi-lingual
Job Number:
42308961
Company Name:
Advance America
Job Location:
Anaheim, CA US
Job Category:
Management & Business
Center Manager- Bi-lingual
Consider Advance America for meeting your personal and professional goals!
As the nation's largest payday cash advance company, Advance America continually seeks professionals who care about helping others. The company is an equal opportunity employer and employs a diverse, professional full and part-time workforce that share values such as teamwork, integrity, and respect.
As an employee of Advance America, you'll also find a great retail work schedule, market-competitive benefits, and a team oriented work environment. Working with Advance America allows employees to gain valuable experience in operations management, customer service, collections, marketing, and other skills that can create a pathway to promotions and greater responsibility.
Consider Advance America for meeting your personal and professional goals!
Why Advance America?
Great Schedule:
Closed Sundays
The best retail schedule around
Time for your family and personal interests
Advancement Opportunities:
Over 50% of the company's multi-unit managers have been promoted from within
Growing Company:
National leader in the cash advance industry
Over 2,800 centers in 36 states and we're still growing!
We can offer challenges and opportunities that others can't match
Other Benefits:
Life and health benefits
401k savings program
Paid vacations and holidays
¡Considere “Advanced Amãrica” para cumplir tus metas personales y profesionales!
¿Por quã “Advanced Amãrica”?
Excelente Horario:
Cerrado los domingos
El mejor horario de un por menor en el area
Tiempo para tu familia e intereses personales
Oportunidades de Avance:
Mas del 50% de los gerentes en las tiendas de la compaéåa han sido promovidos dentro de esta
Compania En Crecimeniento:
Es låder nacional en la industria de anticipo de dinero.
Mas de 2.800 centros en 36 estados y todavåa estamos creciendo!
Podemos ofrecer los desafåos y las oportunidades que otras companias no pueden emparejar.
Otros Beneficios:
Beneficios de Vida y Salud.
Plan de ahorros 401k.
Vacaciones y dias festivos Pagos.
What will you do?
In General:
As a Manager you will be responsible for maintaining and growing your center while providing leadership, direction, and tools to assure the growth and development of your associates.
For Customers:
Provide exceptional customer service
Create and execute a marketing strategy through research and market analysis
For Operations:
Local travel may be required for marketing, collections, staffing, and banking responsibilities
You control your payroll costs and your budget
Make sure that daily procedures outlining: opening, closing, banking, transactions, collections, audits, and other company policies are followed
For Your Staff:
Recruit
Train
Evaluate
Develop
Discipline
Terminate
Communicate an image consistent with the company creed and vision to all members of the location
¿Quã harÙs?
En general:
Como encargado serÙs responsable de mantener y desarrollar tu centro mientras se proporciona liderazgo, direcciën, y las herramientas necesarias para asegurar el crecimiento y el desarrollo de tus asociados.
Para los clientes:
Proporcionar un excepcional servicio al cliente
Crear y ejecutar una estrategia de mercadeo mediante la investigaciën y el estudio de mercado
Para las operaciones:
Viajes locales se puede requerir para la comercializaciën, colecciones y responsabilidades bancarias.
Usted controlaria sus costos de nëmina y su presupuesto
Cerciorase de que los procedimintos diarios del contorno: abrir la tienda, el cierre, los depositos, las transacciones, las colecciones, los reportes y otras polåticas de la compaéåa se cumplan.
Para tu personal:
Emplear
Entrenar
Evalòar
Desarrollar
Disciplina
Terminar
Comunicar una imagen constante con el credo de la compaéåa y la visiën a todos los miembros de la localidad.
As guidance for daily business, all Advance America employees embrace these values:
Respect Your Customers: Treat them with dignity and courtesy at all times.
Respect Your Associates: Treat them as you would like to be treated.
Respect Yourself: Work hard & use good, ethical judgment in everything you do.
Respect the Law: It is there to protect us and our Customers.
Equal Opportunity Employer Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.
Requirements:
What does Advance America Require?
In General:
Bi-lingual preferred
Must be at least 18 years of age
Must have a valid Driver’s License and reliable transportation
Must be able to pass a Criminal Background check
Must be able to pass a drug test
In Education:
A High School Diploma or equivalent is required
A College Degree is preferred
In Employment Experience:
A background in a service related field is required. Such as:
- Retail
- Collections
- Banking
- Restaurant
- Hospitality or
- Customer service
You must have previous management experience
In Personal Attributes:
Excellent customer service skills
Excellent written and verbal communication skills
Management skills,
Time management skills
Physically:
Physical demands are those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Que es lo que “Advance America” requiere?
En general:
Ser preferiblemente bilingôe
Debe tener por lo menos 18 aéos de edad
Debe tener una licencia de conductor vÙlida y un transporte confiable
Debe poder pasar un cheque de historial criminal
En educaciën:
Un diploma de secundaria o equivalente es requerido
Un grado de la universidad se prefiere
En experiencia del empleo:
Un historial de experiencia en los servicios relacionados al campo es requerido. Como: - Venta al por menor – colecciones - actividades bancarias - Rrestaurante - Hospitalidad o - Servicio al cliente
Debes tener experiencia anterior en la gerencia
En cualidades personales:
Excelente habilidades en el servicio al cliente
Excelentes habilidades de comunicaciën verbal y escrita
Habilidades de gerencia
Habilidades en el manejo de tiempo
Fåsicamente:
Demandas fisicas son aquellas del • son las que se deben resolver por el empleado para realizar con ãxito las funciones esenciales de este trabajo. Las comodidades razonables se pueden hacer para permitir a individuos con inhabilidades realizar las funciones esenciales.
Equal Opportunity Employer
Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.
Igualdad de oportunidad para los empleados: El avance Amãrica no discrimina en base de la raza, de la religiën, del color, del origen nacional, del sexo, de la edad, del embarazo, de la inhabilidad, del estado del veterano, de la ciudadanåa o de ninguna categoråa legalmente protegida en la conexiën con ninguna fase del proceso del empleo, incluyendo, sino no limitado a, de la selecciën, de emplear, de la promociën, de la terminaciën, de la remuneraciën, del entrenamiento y de las ventajas. Amãrica anticipada obedezca todas las leyes federal, del estado, y leyes locales.
