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What NOT to Do in an Interview

Posted By: Jessica Holbrook In: Job Seeker - Interview
Last week I had lunch with a colleague who had recently hired someone for a part-time position for her office...
Last week I had lunch with a colleague who had recently hired someone for a part-time position for her office. My colleague was interested to observe the wide variety of people who applied for a low-paying, part-time position. She was even more intrigued by one candidate’s behavior during the interview.

Apparently this candidate had called on her way to the interview to say she was en route. Based on her supposed whereabouts, the candidate should have arrived 10-15 minutes early. Somehow, she actually arrived 40 minutes late—without offering any explanation as to why. As if her tardiness weren’t bad enough, this candidate then proceeded to scroll through and reply to e-mails on her Blackberry during the interview!

I know what you’re thinking: yeah, that’s what happens when you interview college students. Not so! This badly behaved candidate was an administrator in her 50s, looking for an additional job to earn a little extra money. My colleague was stunned that someone of this age—and at this stage in her professional life—would act so poorly in an interview setting. So, in case it needs to be said:

1. Show up for every interview slightly early. Between 5-10 minutes is perfect. If you get there anymore than 10 minutes early, hang out in your car until it’s closer to your appointment time. Interviewers don’t like to feel rushed into talking with you. On the other hand, leaving yourself extra minutes will still allow you to arrive on time if you happen to miss a turn, get caught behind a school bus, or find yourself waiting at a railroad crossing as a 3-mile-long freight train moseys its way toward Montana.

2. Set your cell phone to silent or turn it off. If your vibration mode is as loud as mine, it’s too loud for a quiet interview setting. If you’re like the woman above and can’t keep your hands off your “crackberry”, leave it in the car. Many people consider it bad form to even be looking at your cell phone while you’re waiting to be called in.

3. If something truly crazy occurs that causes you to be late, apologize profusely. There is no easier way to get off on the wrong foot with a potential employer than to give them the impression that you don’t value their time—or that you’re not worth hiring in the first place because you’re not dependable and inconsiderate.

In this tough job market, any face time you get with a hiring manager is absolutely invaluable. Make sure you’re on your best behavior!
 
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Comments
Posted by: Ziggy
You're the greatest!
Posted by: Nebrate Yitayew
THANKS FOR HELPING US!!!
Posted by: Melissa Savilonis
I saw a posting on-line for a job position asking for potential employees to come in at a certain time to fill out applications and for an interview. The interviewer was running late so a few of us waited around for awhile. After waiting for over 2 hours, I left, only to receive a phone call asking me to come back in an hour. Once I returned, I again had to wait another half hour for the interviewer who came in dressed like a slob and did not have the courtesy to apologize for making me wait. He then proceeded to ask me to start as soon as he finished talking to me about the job. It turned out to be a nightmare!  Common courtesy goes a long way. I was always taught to treat others how I want to be treated and in today's environment, I think that is the best advice.
Posted by: Rasheedah Madyun
For the ones that are amazed at the things people do and say during their interview, "BELIEVE IT".
Posted by: Cindy
I have changed the entire format of my resume, & one wouldn't believe the responses I have received, & multiple interviews by phone & in person.  In today's flooded job market, one will expect to spend a large sum of money to prepare for a professional job, only to wait 5 months to land an RN job, even using all above interview tips!This is even with college degree!
Posted by: LP Johnson
I believe it is always a good idea to get to interviews early.  But there is such a thing as too early, no more than 15 minutes in my opinion. A phone call can work wonders if you anticipate being delayed.  A sincere apology should be sufficient.  Hey, stuff happens.  
Posted by: cheri
Quite true !!
Posted by: ebrima kassama
I think this is a good advice to anyone, especially those who always come late.  As the saying goes "one minute early is better than ten minutes late."  I think cell phones should stay away from any interview.
Posted by: deandre
I think that the advice you are giving to people about what to do and what not to do is absolutely right. I also want to thank you for your time to share this with me and my fellow peers.
Posted by: Greg Blake
This really seems like a no-brainer for interview 101. Make sure you are dressed appropiately and well groomed.
Posted by: John Babor
For more advice, keep eye contact with the interviewer while talking with them.  Don't look about the room or off out in left field, but eye to eye contact.
Posted by: Greg
Of course you should always use a firm handshake and smile and of course wait until the interviewer tells you to sit down before you actualy do. Appear relaxed but attentive.  Eye contact is always beneficial. Respond only when promted and offer direct answers with out giving too many details. The interview is a time for the employer to get to know you and what you bring to his or company. Leave disatisfaction with previous or current employer out of the picture completely. Don't fall into the trap, steer clear and if the interviewer keeps probing as to why you left or want to leave give basic, short responses and leave it alone. Ask for the job at the end, directly or indirectly.
Posted by: Noreen Perry
I always leave 15-20 minutes earlier than I expect it will take me to get to an interview, allowing for unavoidable mishaps. If time permits after I get there, I go to the restroom to wash my hands and dry them completely. This avoids the clammy handshake. When I speak to the receptionist, I say that I'm early but in no rush and will read a magazine until the interviewer is ready for me, giving them control and not the feeling that they have to rush what they are doing to accommodate me. I always turn off my cell phone before getting out of the car.
Posted by: Allan Schafer
I agree 100% with regards to these comments.  One thing that has always worked for me is to talk about the company who you are being interviewed by, and why you want to work for them.  Pump them up a bit, it flatters them and puts you in a favourable light.
Posted by: Susan `
I left my cell phone in my car that way it couldn't interrupt the interview at all.  The interview lasts at the most an hour.  You can live without your cell phone for an hour especially if you need a job!
Posted by: Mark Goldstein
One of the things you ought to consider is writing a piece on the stupid things interviewers do.

- I'm over 65 and in the job market. Question: "Where do you see yourself 5-10 yrs from now?". Answer: "Alive" (obviously at this point I was no longer interested in the job.

- After telling me that they have a problem with turnover, proceed to describe  an exceptionally poor comp plan.

- Interview me in an office that I would describe as a dilapidated slum.  

Maybe I ought to write a self help book for hiring managers, "How Not To Look Like An Idiot In a Buyer's Market"
Posted by: walter wynnchok
Be a little early, Good Point.
Posted by: Jane
Employers these days realize that it is their market, and seem to think that since they have a large pool of prospects to choose from, that they need not be courteous. My last two interviewers wasted my time. One asked that I be there 15-20 minutes early, then wasn't in the office when I arrived, and kept me waiting 45 minutes. The other e-mailed a time to do a phone interview, but neglected to tell me they were calling from a different time zone, leaving me sitting by the phone for two hours waiting for a call. Wouldn't care to work for either, when they don't respect my time.
Posted by: Mark Mcdonald
Im very confused I had an interview recenty. Im sure I did everything right showed up early not too early nicely dressed well groomed resume in hand.I was very quailified for the postition but I couldn't get rid of this gut felling I had ten minutes into the interview it seemed like he couldn't get me out of his office fast enough? It was like he didn't have time for me after he set up the interview. He didn't seem interested in any of my qualifations he told me about the pay and benfits and he may call next week and escorted me to the door what a let down! I have been to many interviews this was a first but what do I know i been to ones I think I got the job and they never call maybe this is the one freaky as it was.
Posted by: Kim Shultz
These are all great suggestions, but you make your first impression in the first 20 seconds of the interview. How you dress, how you present yourself with a positive attitude, a good firm hand shake, and last of all...a smile goes a long way to get the job or at least the 2nd interview.
Posted by: Castol
I really enjoyed your timely but simple information on some of the things needed to be done/not during an interview.
Posted by: CECILIA OSARA
This is a nice one to remind job seekers on the dos and don'ts during an interview. But i find it very hard to believe the above story, sounds rather ridiculous.  
Posted by: Alex
1.I like how you used real life example story-type of actual happenings for this article and not just listed what you should do and why.  2.I also liked that you told about this happening within the first two paragraphs or so and it was involving someone that just about everyone would think should know better. (That aspect caught and kept my attension, gave the artical a bit of an unexpected twist, and even if I don't remember ALL of the, (mostly common sense/basic manners and respect) specifics of the articles dos, I for sure am going to remember that one specific, (I can't believe that person did that) DON'T!  Very Good Article!!!
Posted by: Mary Marubayashi
I wish it were that easy to make a good impression, to cause the interviewer(s) to say after you leave, "Wow, VERY impressive"...Unfortunately, the competition is fierce out there.
Posted by: Nikita
I applied to a retail position one time in High School. When the interviewer asked me what my hobbies were (this was her first question) I said I like to gamble.  Definitely don't do that.
Posted by: D. Genva Case
This poor lady apparently didn't value the time the prospective employer had set aside for her, and she was extremely rude. I do not use a cell phone for the reasons demonstrated here.  It's too tempting to sneak a peek and the interviewer is not going to be interested in employing a person who cannot give her undivided attention while learning about the job she has applied for.
Posted by: Baron
This is all (3 anyway) common sense things. Some more useful tips would be: 1) Don't keep moving your gaze around. Interviewers like it when you look at them when they talk and when you talk. 2) Don't wear flashy colors. A modest dress is indicative of professionalism. 3) When asked for examples of past mistakes at work, don't reply "omg this one time..." These are trick questions. I find that "I'm generally very careful at work; any mistakes I've made have been very minor and not memorable."
Posted by: Robert OHara
BEING AN OVER 45 YR. OLD WORKER, IT IS ROUGH TO EVEN GET A CALL BACK, let alone an interview. I have over 20 yrs. experience & OJT with computer assisted/controlled production lines, but lacking a degree, HR people don't even want to look at your cover letter or resume.
Posted by: Carmen Mobley
Thank you for your tips.
Posted by: Deborah Jones
I was always told to dress and act to impress, no matter if it's full or parttime.  If you want the job act like it.
Posted by: Azim Merchant
Great tips... thanks!
Posted by: Peggy
Had an interview this morning, went very well. The interviewer wanted me to come back at 4:00 to meet her boss, I said OK that would be great. When to pick up my kid at school at three, she had a French Club meeting that was suppose to end by then, waited and waited she came out at 3:30. Call the interviewer told her the problem said I would be there by 4:15, and apologized profusely she said she understood but would have to call me back to reschedule. I thought I had this one in the bag, but now I'm worried.
Posted by: Richard C.
Been Interviewed. Been an Interviewer.{hope and change} Personally, I do not like being on either side of "we'll call ya" . Hire you or don't. Do Not Wait A Week, only to say sorry we chose someone else. One MAYBE two days, okay.
Posted by: Mwangi Joseph
These are good tips and DO keep me posted all the time of the do's and the don't of the work world.
Posted by: Linda
You are right on target...It works. I would add not volunteering any additional information. Only share what is asked.
Posted by: JANSEN RONALD LEE
It is certainly true to be on time and I always got a good response from the employers.
Posted by: Judson Roberts
Nice to get the advice about interviews but it is fairly obvious and I can not imagine anyone -even a naive recent graduate - would do the things you mentioned.  The advice is a good idea, but unfortunately the economy is so bad here that I have received only two questions from places where I've submitted resumes and no calls for interviews. In Arisona (and probably Nevada) the number of unemployeed architects (that is actual licensed architects that work on building design) out number working architects.
Posted by: Clare T.
I have always been 5-10 min early, no cell, gum chewing, ect. On the other hand I've waited up to half hour for the interview.
Posted by: Jerry B.
Nothing irks me more than seeing a person not dressed properly for an interview. Like wearing jeans, or wrinkled shirt and pants.  In the same manner being overdressed for an interview can kill your chances.  I know I had dressed up for an interview for a customer service position, I came in suit, pressed shirt, and tie, with my briefcase and it scared the manager because he thought he was being audited.  If you are applying for a professional position, looking professional will give interviewer you are a professional, not some slob looking for a job.
Posted by: Jerome H.
I found that apologizing professionally is preferred to profusely. To apologize with a brief explanation is preferred. The potential employer's time is money, and wasting it profusely explaining, signals desperation and diminishes your bargaining position. Should you sense a profuse apology is expected, by all means "Sell yourself." Be mindful, this is a tell as to the temperament of your future employer. Above all else, Be Professional.
Posted by: David T.
Good AdviceThanks
Posted by: Marian Q.
Interview went great..HR manager says will call you back either way..and a week has passed..should you email them or call them and ask them if they have chosen a candidate yet. Not to sure as what to do?? Thanks
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